A distraught pregnant woman was left disgusted after ‘vile’ and ‘smelly’ sewage rose into her bathroom and began to seep through the ceiling.

Mum-of-three Chelsea Cliff, of Ridgeway Walk, Nottinghamshire, said human excrement rose from her bath tub and toilet – soaking her carpet, walls, and dripping into the kitchen below.

Fighting back tears, the 25-year-old said Nottingham City Homes did not take her complaint seriously, which left her worried that the bathroom ceiling would collapse with the weight of the brown water.

The housing provider disputes this, saying the problem was caused by wet wipes blocking the drains, and that it treated her issue as an emergency.

Ms Cliff has lived in the terraced property for four years with her three children, aged three, five, and eight.

She is pregnant and expecting twins in November.

The horrific ordeal began at around 8.30pm on Wednesday, June 19.

She told Nottinghamshire Live: ‘Last night, I went to the toilet and noticed the water was rising.

‘I used a plunger and my son came in and said “it is in the bath.”

‘I looked and there was poo all in the bath.

‘The smell is disgusting. It is so vile and it is making me sick.

‘I rang Nottingham City Homes last night and they came out and said “we can’t do anything – it is an outside job.”

‘There are flies everywhere because of the smell. It is going down my stairs and they are drenched.’

Ms Cliff claimed that despite repeated calls to Nottingham City Homes, her case wasn’t being addressed as an emergency.

Her step-father Simon Curtis, 50, said: ‘You had water coming from the bathroom through the kitchen ceiling.

‘There is only one toilet in the house and it is overflowing with human waste.’

Nottingham City Homes said it fixed the problem in less than 24 hours.

A Nottingham City Homes spokeswoman said: ‘We have dealt with this as an emergency situation, as we would with any urgent complaint and we have responded and fixed the issue in less than 24 hours.

‘The blocked drain needed specialist skills and equipment. The issue was caused by wet wipes and we would advise residents not to flush them down the toilet as they are bad for the environment and drains.’

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