Saturday, 16 Nov 2024

Currys PC World owner slashes 800 jobs as coronavirus sparks unemployment crisis

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The retail chain’s owner Dixons Carphone said a shake-up will see it create a “flatter management structure” as it adapts to increasing online sales.  Dixons Carphone said it will remove retail manager, assistant manager and team leader roles, introducing new sales manager, customer experience manager and operational excellence manager positions in stores.

Chief operating officer, Mark Allsop, said: “We remain committed to our stores as part of an omnichannel future, where we offer the best of online and stores to our customers.

“This proposal will ensure in-store roles are focused on giving a seamless customer experience and exceptional service across all our customer channels, whether online or in-store.”Sadly, this proposal means we have now entered into consultation with some of our store colleagues.

“This was not an easy decision and we’ll do everything possible to look after those colleagues we can’t find new roles for, financially and otherwise.”

BREAKING NEWS. MORE FOLLOWS…

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