A couple who thought they had just won £182million EuroMillions jackpot was left “heartbroken” after losing the prize because of a technical issue. Rachel Kennedy, 19, and Liam McCrohan, 21, from Hertfordshire, had been playing for five weeks in a row until the winning numbers finally appeared in a draw. When Rachel received a “Winning Match” notification from the National Lottery app, she and her boyfriend believed they had won the lottery.

She told The Sun in 2021: “So I called my boyfriend Liam and my mum into the room and they couldn’t believe it either.”

Rachel called to check the numbers – and excitement quickly turned to disappointment as they found out that Rachel’s ticket payment had not gone through because she did not have enough money in her account.

“I was on top of the world when I thought I had won but when I found out I hadn’t, Liam was actually more upset than I was.”

Economics student Liam was “absolutely heartbroken having already started to picture their “dream house” and “dream car”.

He said: “On the app it really made it look like we had won because it comes up in orange and it says winning match.

“When you looked at it and it was her usual numbers it just really looked like she had won and I got a bit carried away.”

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Liam posted about their “embarrassing” lotto incident on Twitter in a tweet that garnered over 31,000 likes at the time.

He said: “Initially I just posted it so my friends could see. I’ve only got like 120 followers but then it just blew up and I think it’s got over 31,000 likes now.

Rachel added: “I was too embarrassed to post anything about it.”

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