Priority EasyJet passenger is left fuming after her lost bag is returned with everything inside including a phone and glass case ‘completely and utterly squished’

• Eloise Walsh travelled from Malaga to London Gatwick on September 15 
• She arrived back in Britain to find easyJet had misplaced her suitcase 
• When it was returned three days later she discovered it completely broken  

An easyJet passenger was left fuming after the airline lost her suitcase and returned it broken and battered.

Eloise Walsh flew back to London Gatwick from Malaga on September 15, but was frustrated to find the airline had misplaced her suitcase.

It was finally returned to her three days later – but with a huge crack down the middle and a number of her belongings smashed or stained inside. 

Furious she took to Twitter to share a video of her broken case, work phone, clothes and shoes.

Eloise Walsh flew back to London Gatwick from Malaga on September 15, but was frustrated to find the airline had misplaced her suitcase. Three days later she got it back split in half. Pictured right is her work phone smashed inside the badly-handled case 

The inside of her case is pictured covered in sun cream after heavy impact of baggage handlers saw it explode inside 

She wrote: ‘@easyJet thanks for returning my case that you lost, just look at what I got back #luckyme #unbelievable #complaint who would have thought all the wrapping was.’

Pictured: Eloise Walsh 

A social media spokesman for easyJet said the company is ‘really sorry’ about the damage and asked her to contact the appropriate team. 

The clip shows her suitcase with large chunks of plastic missing alongside a huge split down the middle.

The rough handling also caused the screen of her work phone to crack and three dresses, which she planned to return, to get covered in sun tan lotion. 

A sunglasses case, a pair of shoes and a bag were also damaged.    

The recruitment manager told The Sun: ‘Oh and it gets better. You’ve also squashed my favourite pair of shoes, which again, were not cheap. Completely and utterly squished.

‘My favourite beach bag – again, completely ruined.’

She added: ‘Massive thank you for making me pay for priority when all you were going to do was lose my belongings and mess up everything’. 

One of the dresses Miss Walsh planned to return is now covered in sun cream 

A social media spokesman for easyJet (file image of plane pictured) said the company is ‘really sorry’ about the damage and asked her to contact the appropriate team

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