A British woman has tragically died after falling from a seventh floor balcony while on holiday in Turkey.

Jenna Smith, 34, from Merseyside, had been on holiday with pals for three weeks before the incident on Sunday (July 17).

The carer, who has been described as having 'a heart of gold', was looking to return home next week.

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Her family said they were told about her passing by the Embassy in Turkey and are waiting for more information surrounding the circumstances.

Her brothers have since flown out themselves to speak to Turkish authorities and find out more, reports the Liverpool Echo.

Paying tribute to Jenna, family friend Hayley Weston, 28, described her as "bubbly" and "loving".

She told the Liverpool Echo: "Jenna was well loved, bubbly, a really happy girl. She was chatty and had lots of friends. Jenna was popular, she had different friends but always had new friends because she was that outgoing.

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"She was dead loving, she had a heart of gold and would do anything for anyone. Jenna was brought up by her nan and grandad so she cared for them because her mum had passed at a young age.

"Her main job was a carer and she worked in different care homes. That was just her, that was her loving nature."

Hayley said Jenna was brought up by her nan and grandad Beryl and Alex Smith and has two brothers and a sister, Joe, Tony and Danielle.

Next door neighbour Hayley said she grew up with Jenna and her family and saw her as an "older sister".

She said: "When we got older we went on nights out and stuff and things like that. We've literally grown up together. She was like the older sister I never had, it's like that older role model. She loved socialising, going out with friends on nights out and was funny."

Hayley added that Jenna loved to be with her family, saying: "She loved spending time with her nieces and nephews and she babysat them. Jenna loved spending time with them and was very family-orientated. She drove everyone mad but everyone still loved her."

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Hayley has now set up a GoFundMe (here) to help Jenna's family with funeral costs and bringing her home from Turkey.

Writing on the fundraising page, Hayley said: "As you can imagine, everyone is absolutely heartbroken and I wanted to take the pressure from them, not having to worry about cost.

"If anyone can spare any donations it will be greatly appreciated and I know they will be more than grateful. No family should have to go through this."

Jenna's friends Ste Pilson and Dean Ashton are also running 20 miles in memory of Jenna and hope the money raised (here) will also help with bringing her home and subsequent funeral arrangements.

Family and friends are also organising a balloon release in memory of Jenna which will take place on the fields of Waterside, Merseyside. This will be either be before or the day of the funeral.

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