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T-Mobile confirms data breach, says it's investigating scope

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(CNN Business)T-Mobile (TMUS) confirmed on Monday that it has been hit by a data breach but declined to say whether any personal information from customers was accessed or how widespread the damage may be.

The company’s acknowledgement of a breach comes after hackers told Vice that they were selling “full customer info” obtained from T-Mobile servers that pertained to what the hackers claimed were over 100 million people.
Late Sunday, the company said it was “aware of claims made in an underground forum” and “actively investigating their validity.” On Monday, the company said it has closed a vulnerability used by hackers to gain entry to T-Mobile’s systems, and is working with the “highest degree of urgency” to investigate the breach.

    “We have been working around the clock to investigate claims being made that T-Mobile data may have been illegally accessed,” the company said in a statement, adding that it is working with law enforcement on the matter. “We have determined that unauthorized access to some T-Mobile data occurred, however we have not yet determined that there is any personal customer data involved.”

      “Until we have completed this assessment we cannot confirm the reported number of records affected or the validity of statements made by others,” the statement continued.

        T-Mobile vowed to continue updating customers and other stakeholders once the investigation had uncovered more answers.
        The company’s stock fell 3% on Monday following reports of the data breach.

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        The discount carrier said it's cutting its schedule for the third quarter to soften the blow from the labor shortage after canceling more than 2,800 flights between July 30 and Aug. 9.

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        It also warned that customers are canceling more bookings, which it attributed to rising numbers of Covid-19 infections.

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        T-Mobile confirms data breach, says it's investigating scope

        T-Mobile says it is investigating a leak of its data after someone took to an online forum offering to sell the personal information of cellphone users.

        The company said Monday that it has confirmed there was unauthorized access to “some T-Mobile data” but was still determining the scope of the breach and who was affected. It also said it was confident that it has closed the entry point used to gain access.

        Vice’s Motherboard reported Sunday that someone who posted in an underground forum was offering to sell personal data from more than 100 million people.

        The Vice report says the data includes Social Security numbers, phone numbers, names, physical addresses, unique device identifiers and driver license information.

        T-Mobile said in an emailed statement Monday that it hasn’t yet determined if any personal customer data was involved and could not confirm the reported number of records affected.

        “We take the protection of our customers very seriously and we are conducting an extensive analysis alongside digital forensic experts to understand the validity of these claims, and we are coordinating with law enforcement,” it said.

        T-Mobile, which is based in Bellevue, Washington, became one of the country’s largest cellphone service carriers, along with AT&T and Verizon, after buying rival Sprint.

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