Saturday Night Live just took me back to the dark days of working retail during its March 9 episode. In a sketch titled “The Impossible Hulk,” the host (and People‘s Sexiest Man Alive, need I remind you?) Idris Elba takes on the role of lovable scientist Bruce Banner who undergoes a terrifying mutation when someone makes him angry. But instead of turning into a big green monster, he turns into an “emboldened white lady” who hysterically demands to see everyone’s manager any time there’s an inconvenience. Honestly, this would be an interesting addition to the Marvel Cinematic Universe. Just imagine the Incredible Hulk taking on the Impossible Hulk — a showdown! Watch the clip above to see how the sketch made all of my previous customer service nightmares come back to haunt me.

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