Tuesday, 20 Oct 2020

Microsoft takes action to resolve 365 services accessibility issues

Silhouettes of mobile users are seen next to a screen projection of Microsoft logo in this picture illustration taken March 28, 2018. REUTERS/Dado Ruvic/Illustration

(Reuters) – Microsoft Corp said on Wednesday a change it had made recently could have caused accessibility issues with multiple 365 services, including Teams and Outlook, and that the U.S. software maker has reverted it.

“We’ve reverted the change and services are recovering”, the company said in a tweet twitter.com/MSFT365Status.

Earlier in the day, Microsoft tweeted that users may see impact to Microsoft Teams, Outlook, SharePoint Online, OneDrive for Business, and Outlook.com.

Last week, the company rolled back an update, which had likely caused a major outage to its 365 services.

Outage tracking website Downdetector.com on Wednesday showed more than 19,000 users were facing issues with Office 365 and over 18,000 incidents were reported involving Outlook.

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